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Stuart Bonell, CTO, dunnhumby


Stuart Bonell is the Chief Technology Officer at dunnhumby, one of the world’s leading customer insight companies. Their know-how helps companies get to know and treat their customers better than anyone else. This has a dramatic impact on the performance of retailers and manufacturers, financial services and telecoms companies. Their unique methods and framework embed customer insight into the organisation, enabling companies to make better informed decisions faster.

Stuart is an experienced CIO/CTO who combines notably broad knowledge of the IT function (from development to operations) with excellent business and managerial skills developed during eighteen years of experience both as a consultant and in line roles. He combines experience and insight in business leadership with matching technical expertise. At dunnhumby Stuart is focused on maturing and globalising the technology function within a business growing at 40%+ p.a. with rapid geographic expansion. In the last year Stuart has introduced Agile development techniques, more flexible resourcing of IT and greater focus on ITIL service management.

Before joining dunnhumby, he was CIO at Detica, a rapidly-growing consultancy and products company specialising in solutions which derive intelligence from very large amounts of information. The company serves commercial and Government sectors.

These roles followed a successful consulting career spanning solution development, business transformation, IT Services transformation and outsourcing.


Tristan Brandt, Managing Director, Lebara Ltd


Tristan Brandt is the Managing Director at Lebara Ltd. Lebara is an ethnic MVNO (mobile virtual network operator). It was founded in 2001 and provides pre-paid mobile SIM cards customised to the needs of ethnic minority communities, particularly migrant workers. It now operates in six countries globally with a customer base of over 1.3 million. It is one of the fastest growing private companies in the UK and regularly wins industry awards such as the 2009 Mobile News Awards “Most Innovative Service” and the 2008 Mobile Awards “Best Newcomer to UK Market”.

Tristan specialises in defining, organising and delivering large IT-enabled organisational changes for leading companies. Working with chief executives he helps analyse business opportunities and define a course of action. As the Managing Director of Lebara Ltd he is responsible for overseeing the Technology, Network, Customer Care and Commercial routing operations. His focus is on ensuring Lebara have the business and  IT operational capabilities in place to support its future portfolio of converging technologies including mobile and international money transfer and online content tailored to diverse communities.

Prior to joining Lebara, Tristan led initiatives for market leaders such as Fidelity Investments, JP Morgan, GE Healthcare and News International as well as working on fledgling businesses and start-ups.


Richard Cross, CTO, ITV


ITV plc is the UK’s leading commercial broadcaster and TV production business. Richard is responsible for all aspects of technology operation and exploitation for the group including traditional IT, broadcast networks, production technology and new revenue development. With over 1000 staff and annual spend of £200M, he has championed technology as a driver of innovation and value, while continually reducing costs and improving service and reliability.

His diverse responsibilities have included developing and implementing a strategy that uses technology to drive transformational business change across the business and leading a highly successful corporate merger that was completed in just 9 months. He has also promoted the revenue generating potential of new technologies to the main Board – leading to the creation of a new corporate division dedicated to their commercial exploitation – and created a new Emerging technology exploitation group to identify, promote, trial and commercialise new technologies.

Within 18 months of joining, Richard had reduced IT operations and infrastructure costs by nearly 50% through standardising, centralising and rationalising organisation, processes and technology. He has also been instrumental in dramatically improved satisfaction with IT services through ITIL-based service management and proactive communication strategy.

Prior to ITV, Richard was CTO of Carlton communications, VP Interactive TV at NewsCorp and IS Director at Exel Logistics.


Natasha Davydova, Group Head of Strategy for Technology and Operations,
Standard Chartered Bank


Standard Chartered Bank is a British bank headquartered in London with operations in more than seventy countries. It operates a network of over 1,700 branches and outlets (including subsidiaries, associates and joint ventures) and employs 73,000 people. 90% of its profits come from Asia, Africa, and the Middle East. It focuses on consumer, corporate, and institutional banking, and on the provision of treasury services - areas in which the Group has particular strength and expertise. Natasha Davydova joined Standard Chartered Bank in 2006 as the Global Head of Technology, looking after the bank’s infrastructure, information security and application support in over 70 countries. In April 2008 she was promoted to the new role of Group Head of Strategy for Technology and Operations.

Prior to joining SCB, Natasha had gained extensive international experience with Accenture (10+ years) and EDS (3+ years) in leading strategy, business and IT related programs and projects as well as major business process and IT outsourcing contracts in Financial Services, including clients such as Deutsche Bank, JP Morgan Chase, Merrill Lynch, Bank of America, ABN AMRO, BNP Paribas, Lloyds TSB, Santander/Abbey, Amex, etc. Natasha’s international experience includes major programmes and projects in the UK & Ireland, Germany, France, Netherlands, USA and Eastern Europe.

Her education includes:

  • MSc International Economics and Finance (First Class Honours)
  • Professional Postgraduate Certificate in Banking & Finance (London School of Economics)
  • Securities Institute Global Operations Management Diploma (2002).

Natasha is a member of womenintechnology which is a leading networking group for women working in the IT profession in the UK.


Jim Mann, TUI AG Group CIO


Jim Mann has held a number of high profile senior management and IT roles in a career spanning multiple business sectors. In 2000, he joined TUI Group, a major travel company with more than 30 million customers that is active in over 180 countries worldwide. His focus is the deployment of technology and processes to enable business change, leveraging superior business performance. One of his key responsibilities has been evaluating and selecting offshore resources to support IT Development, Infrastructure Management and Back Office Processing.

Prior to joining TUI Group, he was Group Director of Operations and IT at NatWest, reporting at Board level. At NatWest he drove a major transformation programme for IT which resulted in a worldwide IT industry wide award for ‘Best Performer’ in 1999.


Jonathan Mitchell, Director of Business Process Improvement, Rolls-Royce


As Director of Business Process Improvement, Jonathan Mitchell is responsible for Rolls-Royce process improvement initiatives, the Quality function and also Information Technology. He is currently overseeing initiatives in Rolls-Royce to overhaul and rationalise the Enterprise Resource Planning environment into a single, consistent set of global processes that will reduce costs and timescales. He is also the joint leader of a Company-wide initiative, which is reducing overhead cost base of the Group.

Before joining Rolls-Royce, Jonathan spent 13 years at Glaxo – primarily in the Information Technology Division. During this time, he ran application development and support departments, managed outsourcing arrangements and set up the early hybrid IT/science computing groups which were addressing the modelling of the genome. Following two years as the Strategic Planning Director, he completed the IT portfolio by taking on the operational management of the Glaxo Wellcome computing infrastructure. From there, he went on to manage the operation and rationalisation of the large computing infrastructure created by the merger of Glaxo Wellcome and SmithKlineBeecham.


Mike Wright, CIO, Man Investments


Mike Wright is head of technology at global investment provider Man Group, where he looks after IT operations in offices across the globe.

Before joining Man, Mike was Managing Director for systems at Fidelity International and for eight years before that was Group IT director at the Willis Group. At Willis, he worked closely with the private equity firm KKR to take the company private and then return to a public listing on the New York Stock Exchange.

In addition to these CIO roles, Mike has seen the financial services and IT industries from a number of other vantage points. Between 1984 and 1997, he worked as a consultant at both outsourcing giant Accenture and management consulting firm McKinsey. He also founded and ran a software products company for four years, and was also a non-executive director of another software start up specialising in digital rights management.



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Natasha Davydova, Group Head of Strategy for Technology and Operations, Standard Chartered Bank
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