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Business Operations - transformation Case Studies 1
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Case studies


Business operations - transformation

and restructuring

 

Barclays Private Bank – transformation manager
Tim Brister

 

Tim Brister was recruited to shape and deliver a series of initiatives to transform Barclays Private Bank in London. Reporting to the Global COO and working with a number of the Executive team, he initially focused on delivering a programme of risk reduction. One of the key aspects was management of internal and external stakeholders including Group Internal Audit and the FSA.

Having successfully delivered the risk reduction initiatives Tim then managed the development of the target operating model, this provided the context for the development of the transformation programme. The programme consisted of a number of projects including core system upgrade, organisation design, process re-engineering and banking proposition review with a budget in excess of £10m. The successful delivery of the transformation programme has made a significant contribution to the improvement in sales performance and reduced operating costs seen in the following year (2005).

 


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