Article Index
Change Management/executive coaching Case Studies 1
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Page 7 of 12
Case studies



Change management/executive coaching

 

A London Local Council -  insourcing of service management and transition of services back to the client including all of the HR, change management, people and communication related issues 
Qedis

 

A major programme that required the in-sourcing of service management and the build-up of new internal teams and competencies. Qedis managed all aspects of the programme helping the client develop the new operating model and the associated organisational structure. Qedis also managed the transition of services back to the client including all of the HR, change management, people and communication related issues.

Key features included:
  • creating an operating model which supported a changing set of objectives
  • applying the BCS and SFIA framework to create role profiles for all staff
  • undertaking a salary benchmarking exercise on new roles using CELRE (Computer Economics Limited and Remuneration Economics)
  • indentifying roles at risk and supporting HR through the consultation process with unions and employees
  • managing out the incumbent recruitment agency due to poor service
  • working with Harvey Nash and Certes to source appropriate candidates
  • acting as the conduit between recruitment agencies and HR to streamline the process and reduce large lead times in recruitment
  • designing and running the training courses for new service personnel.

 


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