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Change Management/executive coaching Case Studies 1
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Case studies


Change management/executive coaching

 

Ealing Council – Culture change via training 
7days

 

Ealing Council was restructuring to be more focused towards customers and setup a new Response service to get 80% of queries resolved at first point of contact whether people choose to use phone, online or face-to-face communication with the council.

7days was selected as the council’s training partner for the Response programme, to help equip employees within the council to implement changes.  They designed and delivered a series of development workshops for the corporate board, managers and employees.

 


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