Case studies


IT transformation/cost reduction

• defining the future IT operating model, including geographical reach

• assessment of group vs divisional models and development of an appropriate IT organisation model (governing centrally, delivering locally)

• developing a sourcing strategy and decision-making process for outsourcing

• managing the RFP, ITT and contractual process for an external service provider for the infrastructure and service delivery design, build and operate

• supporting the leadership team in the design of new teams, roles and job profiles and for all IT personnel

• creating and communicating the transition plan to stakeholders

• working closely with HR on transitioning people to new roles including the management of TUPE to the outsourcing organisation

• managing union consultation and employee consultation with HR

• defining and implementing the overall communications and involvement plan with IT staff, business and suppliers (newsletters, feedback sessions, roadshows).

Back to Case studies - IT transformation

Back to Case studies