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IT Transformation Case Studies1
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Case studies



IT transformation/cost reduction

 

BT Syntegra – conforming with IT services industry standards and processes 
Richard Fearns

 

BT Syntegra is a consulting and systems integration business which is a wholly owned subsidiary of BT Group. Syntegra was in the process of a major business change programme with the objective of more then doubling its annual turnover within 3 years.

As part of this programme, Richard was engaged as Interim Head of IT Operations and tasked with introducing an ITIL based structure to the services organisation to enable the organisation to bid for key government contracts. This was achieved in 6 months.

Richard also delivered the IT Infrastructure for three new buildings in very short timescales to provide HQ facilities for major contracts such as the NHS.

 


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