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IT Transformation Case Studies1
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Case studies



IT transformation/cost reduction

 

Novar plc – IT services merger integration
Richard Fearns

 

Novar plc is a leading wholesale/retail player in the construction industry. As a result of acquisition, the company was in the process of consolidating the functions of multiple business units. Richard was appointed as Interim Head of IT Services and tasked with restructuring the IT Services organisation with the aim of cost reduction and improved customer satisfaction.

Richard successfully merged the IT Services divisions of 5 disparate companies to deliver resilient data centres, central helpdesk facilities, single WAN architecture, unified telephony and consolidated finances using SAP. He also avoided a costly outsource exercise being undertaken by ensuring that a critical Cost\Benefit analysis was undertaken.

 


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