Article Index
IT Transformation Case Studies1
Page #
Page #
Page #
Page #
Page #
Page #
Page #
Page #
Page #
Page #
All Pages

Case studies


IT transformation/cost reduction

 

Major UK high street bank – cost reduction and service improvement
Allan Clayton

 

As “Head of IT Programmes” Allan acted as Programme Architect, working with the IT Board to prioritise investment in a £120m plus transformation of a £1bn p.a., 4,000 person IT Shared Services function. In addition to overall responsibility for transformation planning and programme management, Allan led a number of initiatives personally where he successfully:
  • drove a Commercial IT Agenda that realised in excess of £60m in savings
  • transformed the IT Finance operating model delivering enhanced service levels and improved reporting
  • restructured IT services and costs to be business relevant and implemented a transfer charging solution
  • redefined the relationship management process driving 20% improvement in business engagement scores.

 


Back to Case studies - IT transformation

Back to Case studies



 

Our services

Our focus is on client-side advice. Our range of consulting services covers all the key items on today's CIO agenda - the links below will tell you more about our core areas of expertise Read more
"IT Experts Exchange brings together experienced, high calibre IT professionals with a range of..."
Tim Brister
Independent Consultant
Read more