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IT Sourcing/Offshoring Advisory Case Studies 1
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Case studies


IT outsourcing/offshoring advisory

 

Fortune 500 Bank – IT multisourcing approaches   
Alsbridge

 

The client is a Fortune 500 Bank located in more than 40 states across the United States. Trading on the New York Stock Exchange, it provides financial services and advice including underwriting services to government organisations, mortgages and banking services.

Alsbridge used a variety of approaches to offer a more focused method to the clients target market and reduce costs. About 4000 FTEs were measured across IT (application management, infrastructure management, help desk and IT business office) finance & accounting, HR, procurement and industry–specific mortgage and banking processes.

The results were significant. The client achieved 30% costs savings on outsourced positions, improvements both in time and accuracy for multiple transaction types and expected savings of $40 million over 5 years for combined IT outsourcing and business process outsourcing effort.

 


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